Jollibee
Khalidiya Market Opposite from Saudia City
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Tel: 02 6984043
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Jolibee is has recently opened their second branch in Khalidiya (the first being in Sarawat – Jeddah International) , however this was the first time I would try their fare, and I must admit, the brand was entirely new to me ( despite being one of the biggest fast-food chain in the world with 1,655 stores worldwide).
I first mistook the joint for a honey shop. Something to do with the bee in the logo perhaps? it reminded me of honey I had as a kid. I’m sure the company made honey at one point! anyway I digress..
If you are driving down Rawdah Street the frontage is quite small, so it looks more like a shop, this is all the more confusing as FedEX occupy the corner shop which divides Jollibee in to it’s ‘L’ Shaped interior, however side street access is available for both singles and families, its not hard to miss, just look for the giant bee standing outside the restaurant.
The chain is actually from the Philippines. and so Jollibee is an ‘American-style’ fast-food restaurant with Filipino-influenced dishes. This explains the bizarre mix of fried chicken, burgers, creamy macaroni soup, noodles, corned beef and steak. I decided to give their burger a go as it seemed to be the most prominent on the menu, and being a fan of burgers in general I was keen to see if this one might be different in any way from the norm.
The interior is beautifully done (for a fast food restaurant), with bright coloured furniture, booth and table top seating, so in form it is a lot like McDonalds, right down to the bins, but the burgers are quite..quite different. I ordered the ‘Champ’, this is a double cheese burger which came in at 13 SR. If you’re not that hungry the normal burger is 7 SR, or 8 SR with Cheese.
I was expecting a grilled American taste, instead, the pale burger had a much more local and spiced flavour. Dressings include chopped gherkin and white cheese. The taste was far from what I had expected, but it seems to be popular with others. An acquired taste perhaps, much like Marmite, you will either love it or hate it.
As with most new places in town, people turn out in droves, and the location was busy for an early afternoon, if you like burgers, and don’t mind experimenting then give Jollibee a go, if you’re Filipino, then this may be just what you are looking for, providing a taste of home..personally, the jury is still out for me.
They also deliver if you’re interested (minimum 30 SR), see the information section below for the number.
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Very Very Very POOR Delivery Service Food always comes Cold 2hr to 3 hrs wait time even in Mornings even tho my Location is like 10 mins drive from their Branch (Khaladiya Branch Jeddah)
I love Jollibee since I was 7 yrs. old….
It’s good to have Jollibee here in Jeddah, feels like were on our country, but base on my observation specially on Sarawat Branch.
Crew – are poor, unprofessional not same back home, crew here seems like always on hurry and they always make the customer feels stupid on their order.
Prices – on small amount on servings are way too far compare to Al-Baik.
Party Packages – Nothing new always poor. Be glad we have kids here.
Menu – Always the same for almost 4 years now, and if they had new it will took a year to change.
Store – Kinda untidy specially the toilet and the way they clean the area they did’nt notice that they look are look like working in garbage dump area they are making noise while everyone are eating.
Delivery – Their delivery strategy are still poor, they deliver food not on exact time requested to them. We are working in office and request for delivery for lunch @ 12:30, stupidity they deliver it 10am. Who love eat cold chicken after meeting, or office work.
Phone Service – everyone in staff are answering the phone, if you call back again always different person entertaining you.
We are happy have Jollibee here but please make it like a world class food chain. Remember, all your customers are just someone means everyone can pay higher than your prices like Chillis and Fridays.
Make us happy for what we’re paying for.
Being a Filipino coincides with liking the Jollibee. I grew up eating at Jollibee on special occasions.
I am a Filipino and I have never been a great fan of Jollibee until now. Maybe because when I was still in the Philippines, I had many choices. But since I’m here in a foreign land, a taste of home would be a great thing.
First of all, the infamous chicken joy that Jollibee-KSA serve taste no different from the ones they serve at home. I’m quite happy with that. And also, the gravy! I love the gravy. No other fastfood chain here in Saudi Arabia serves chicken with gravy except Jollibee. As a Filipino, I’m accustomed to eating fried chicken with either ketchup or gravy (but I prefer gravy more).
Secondly, the burgers and burger steak taste exactly the same as to how it tastes in the Philippines. The only sad part is the spaghetti. In almost all the Saudi branches of Jollibee (Khobar, Jeddah, Riyadh and Yanbu), I have never experienced having a spaghetti that tastes like the one sold in the Philippines. Spaghetti here is either too dry or overflowing with thin consistency. I wish they’d prepare their spaghetti in a more proper way.
Lastly, the over-all ambience of the store kinda fails. The ones in Jeddah are particularly untidy. It is as if they never sweep or mop the floors. They don’t even seem to bother the sinks. Sanitation, perhaps, is not their main concern. That leaves me very sad since I am very particular in sanitation especially when we are talking about food and food stores.
Anyhow, I definitely still would eat in Jollibee if only for the food alone. Nothing still compares to the taste of chicken joy.
i hope they’ll have a bigger party room the soonest! coz every lil kid wants to have a jollibee party and i’m thinking of having one too when i turn 40 in a “back to school” theme hehe…c”,&
Eating at Jollibee is always a nice treat especially for a Filipino expat worker as it gives you a homy feeling.
1. The Khalidiya branch has to install more fly/insect killer. You are always being disturbed by these insects flying around and although we have mentioned this previously several times to the store manager, nothing has been done until now. Probably the least they can do is arm all customers with fly swatter (or i dont really know how to call it), a rolled up newspaper will do, don’t you think.
2. They should revise their “SPICY” recipe to “almost Spicy”…… there is no heat at all in there……..
Yusuf
Their chicken joy has always been a favorite. Their gravy is heavenly (though not as heavenly as it is in the Philippines).
AFAIK, Jollibee is the only fastfood here that serves rice. That’s a big plus coz personally I prefer rice than bread.
The kind of customer service Jollibee provides here in Jeddah is not far behind than that in the Phils which makes them stand above the rest, at least in this aspect.
I believe their food and service provide value for money.
try the crispy chicken burger the taste is so terrific! jollibee has nice ambiance and staffs are very attentive! their like a bee also! they keep on working and staffs are very friendly! only one thing that needs to impove is the delivery..if the driver dont know the place atleast make a map! Welldone jolibee! Keep up the good work!
The Taste of Food is Great and The Service of the staff are all cool and very friendly which you can’t find in any of other food chain here in Jeddah…!
still the best tasting chicken with breading and gravy. hope they can provide everything that was available in the philippine menu of jollibee.
The previous commenter asked about their other meals. This is my experience:
- Chicken Joy. Jollibee’s chicken broast is good, but not as good as Al Baik in my opinion. The main difference, however, is the sauce. Do you prefer the Jollibee brown gravy or the Al Baik garlic sauce? That’s the deciding factor.
- Side dishes. Although you can get fries with your burger or bread with your chicken, Jollibee also offers Filipino-inspired side dishes. The palabok fiesta noodles and spaghetti with sauce are a nice change once in a while but might not appeal to all palates.
- Halo-Halo. This is the reason to go to Jollibee – a very different taste experience. The base of this dessert is shaved ice and sweetened milk. On the bottom are sweet red and yellow beans and green soft jelly pieces (similar to the bubbles in bubble tea). On top is vanilla ice cream, more jelly pieces, and scoops of red jello. The whole thing is colorful, delicious, cold, refreshing, and perfect for sharing!
i would prefer the gravy, because its like a national sauce for chicken in philippines but i tried garlic sauce too and its also good,
I expected that most foreigners won’t like the taste at first. You’ve just tried the burger. You’ve never tried their chicken and their famous gravy.
Jollibee as of what I can remember was coined after filipinos’ way of work(sound like Jolly bee). They are like busy bees but jolly at the same time.
I’ve tried Jollibee’s original version (in Philippines) it’s very tasty but the problem is I guess they can’t use it all here due to halal permission.
Their food is cheap. I went there with my friends and I paid only 23 riyals for like a meal for 3 people.
You should try to review their other meals also.
Thanks for the informative information. Well I guess there is really a big different in taste of food with regarding the jolibee that you can get in the Philippines and the one here in Jeddah.
I’ve seen it, and heard a lot about it, but I never tried it
sorry, but the food there kinda suck.
to me. not worth paying for.
you cannot judge the restaurant just because you didn’t like the food, maybe your taste buds only wants the same food youre eating your whole life. (and i dont want to know that it is)
Not only that what you said make no sense, it also defy the purpose of this very site. If “you can’t judge a restaurant just because you didn’t like the food” then on what basis would a restaurant be judged and reviewed? Food is a matter of taste and therefore the review is subjective by definition. Each one makes a case for a certain restaurant based on his or her own experience, bad, good, or in-between, and it is up to us the reader to take a certain review on face value or dismiss it out right, but what we don’t do on JeddahFood is belittling the other’s experience or discourage the different opinion. We aren’t cheerleading or advertising in here, we try our best to give our honest two cents worth point of view.
so ymmmmmi
ive been there the food is really better than u expect coooool